Imagining a new approach to booking services and connecting with communities
National Innovation Centre for Ageing
• Online workshop • posted 1 week ago
National Innovation Centre for Ageing
Imagining a new approach to booking services and connecting with communities
Date & time
13:00 - 15:00
Language
English
Reward
£50 Love2shop voucher
Experience
Use a tablet/laptop to browse, shop online or keep in touch. Have experience booking, or have been looking to book a hairdresser, manicurist, gardener, cleaner, or tradesperson for you or a love one.
About
The National Innovation Centre for Ageing has been working with BelleVie to develop a solution to support people to seek services at home and connect citizens with their communities as they age.
BelleVie is a multi award-winning home care provider with an innovative operating model that has been proven to create a dramatically better experience for both care workers and the people they support.
This next phase includes a series of workshops exploring several topics to cover opinions on:
- Brand
- Brand messaging
- User experience
Involving VOICE members at this stage will allow BelleVie to understand how people may interact with the platform, where there are frustrations, and what needs current needs are not met when booking services. We are at a critical point in the project, insights captured from potential end users' will directly impact the output and final product.
We are looking to recruit VOICE members to reach out to and invite to workshops over the next year. These sessions will be held online (Zoom) or in person at The Catalyst.
VOICE members will be invited to one of three workshops (known dates below) that will last roughly 2 hours. These sessions will be held remotely on Zoom, and participants will be asked to share their thoughts, feelings and opinions with us as we take you through a service journey.
Workshop 1: 12th April 2023 – Zoom
Workshop 2: TBC
Workshop 3: TBC
If you are:
- Based in the UK.
- Have access to the internet and a tablet or laptop/computer.
- Have experience booking, or have been looking to book a gardener, cleaner, hairdresser, manicurist, or tradesperson for you or a loved one (Friend or Family)
We would love for you to apply!
Topics
What you'll receive
Reward
£50 Love2shop voucher
Hosted by Rachel Tang
The UK National Innovation Centre for Ageing and Voice work with businesses from concept to market, identifying unmet needs and codesigning new, desirable products and services to support healthy longevity across the life-course.
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